{"id":5837,"date":"2023-09-06T03:24:47","date_gmt":"2023-09-06T02:24:47","guid":{"rendered":"https:\/\/primemarmoset.com\/?page_id=5837"},"modified":"2025-06-20T23:02:30","modified_gmt":"2025-06-20T22:02:30","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/primemarmoset.com\/en_gb\/refund-and-return-policy\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Refund and Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Refund and Return<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Thank you for choosing Prime Marmoset as your trusted source for Marmoset pets. We strive to provide you with healthy and happy companions. However, we understand that circumstances may arise where a refund or return is necessary. Please review our refund and return policy below:<\/p>

1. Refund Eligibility<\/strong>:<\/p>

1.1. Health Concerns<\/strong>: If, within 48 hours of receiving your Marmoset, you discover any significant health issues that were not disclosed to you prior to purchase, we will offer a full refund upon verification by a licensed veterinarian.<\/p>

1.2. Non-Delivery<\/strong>: In the unlikely event that your Marmoset does not arrive within the specified timeframe or is lost during transit, we will provide a full refund or offer a replacement Marmoset, subject to availability.<\/p>

2. Return Eligibility<\/strong>:<\/p>

2.1. Incompatibility<\/strong>: If, within 7 days of receiving your Marmoset, you find that it is incompatible with your household or lifestyle despite proper care and attention, you may return the Marmoset. However, a restocking fee of [insert restocking fee percentage] will be deducted from the refund.<\/p>

2.2. Allergies<\/strong>: If you or a member of your household develops severe allergies to the Marmoset within 7 days of receiving it, you may return the Marmoset. A restocking fee of [insert restocking fee percentage] will be deducted from the refund.<\/p>

3. Return Process<\/strong>:<\/p>

3.1. Notification<\/strong>: To initiate a refund or return, please contact us within the specified timeframe mentioned above. Provide us with detailed information regarding the reason for the refund or return request.<\/p>

3.2. Approval<\/strong>: Our team will review your request and determine its eligibility for a refund or return. We may require supporting documentation, such as a veterinarian’s report, to verify the reason for the request.<\/p>

3.3. Return Shipping<\/strong>: If the return is approved, you will be responsible for arranging and covering the cost of return shipping. We recommend using a reputable animal transport service to ensure the safe return of the Marmoset.<\/p>

4. Refund Process<\/strong>:<\/p>

4.1. Inspection<\/strong>: Upon receiving the returned Marmoset, our team will conduct a thorough inspection to ensure its health and well-being.<\/p>

4.2. Refund Issuance<\/strong>: If the Marmoset meets the eligibility criteria for a refund, we will process the refund within [insert number of days] of receiving the returned Marmoset. The refund will be issued using the original payment method.<\/p>

5. Non-Refundable Items<\/strong>:<\/p>

Please note that certain items are non-refundable, including shipping fees, permits, and any additional services or products purchased in conjunction with the Marmoset.<\/p>

6. Contact Us<\/strong>:<\/p>

If you have any questions or concerns regarding our refund and return policy, please contact us at contact@primemarmoset.com<\/strong><\/a>. Our team is here to assist you and ensure your satisfaction with your Marmoset purchase.<\/p>

Please note that this refund and return policy is subject to change without prior notice. It is your responsibility to review the policy at the time of purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Refund and Return Policy Refund and Return Thank you for choosing Prime Marmoset as your trusted source for Marmoset pets. We strive to provide you […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5837","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund and Return Policy | Prime Marmoset<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Return Policy\" \/>\n<meta property=\"og:description\" content=\"Refund and Return Policy Refund and Return Thank you for choosing Prime Marmoset as your trusted source for Marmoset pets. We strive to provide you […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/primemarmoset.com\/en_gb\/refund-and-return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Prime Marmoset\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-20T22:02:30+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/primemarmoset.com\/refund-and-return-policy\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/primemarmoset.com\/refund-and-return-policy\/\"},\"author\":{\"name\":\"Admin\",\"@id\":\"https:\/\/primemarmoset.com\/#\/schema\/person\/aaa7622e239790bd136ff799bbd03d7c\"},\"headline\":\"Refund and Return Policy\",\"datePublished\":\"2023-09-06T02:24:47+00:00\",\"dateModified\":\"2025-06-20T22:02:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/primemarmoset.com\/refund-and-return-policy\/\"},\"wordCount\":463,\"publisher\":{\"@id\":\"https:\/\/primemarmoset.com\/#organization\"},\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/primemarmoset.com\/refund-and-return-policy\/\",\"url\":\"https:\/\/primemarmoset.com\/refund-and-return-policy\/\",\"name\":\"Refund and Return Policy | Prime Marmoset\",\"isPartOf\":{\"@id\":\"https:\/\/primemarmoset.com\/#website\"},\"datePublished\":\"2023-09-06T02:24:47+00:00\",\"dateModified\":\"2025-06-20T22:02:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/primemarmoset.com\/refund-and-return-policy\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/primemarmoset.com\/refund-and-return-policy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/primemarmoset.com\/refund-and-return-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/primemarmoset.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Return Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/primemarmoset.com\/#website\",\"url\":\"https:\/\/primemarmoset.com\/\",\"name\":\"Prime Marmoset\",\"description\":\"Pygmy Marmoset Monkey For Sale\",\"publisher\":{\"@id\":\"https:\/\/primemarmoset.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/primemarmoset.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/primemarmoset.com\/#organization\",\"name\":\"Prime Marmoset\",\"url\":\"https:\/\/primemarmoset.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/primemarmoset.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/primemarmoset.com\/wp-content\/uploads\/2025\/05\/logo-green.svg\",\"contentUrl\":\"https:\/\/primemarmoset.com\/wp-content\/uploads\/2025\/05\/logo-green.svg\",\"width\":200,\"height\":67,\"caption\":\"Prime Marmoset\"},\"image\":{\"@id\":\"https:\/\/primemarmoset.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/primemarmoset.com\/#\/schema\/person\/aaa7622e239790bd136ff799bbd03d7c\",\"name\":\"Admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/primemarmoset.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/5f2aa35d6723c7a04107921979ac35885c80f04470acda21c21408df120b0f4e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/5f2aa35d6723c7a04107921979ac35885c80f04470acda21c21408df120b0f4e?s=96&d=mm&r=g\",\"caption\":\"Admin\"},\"sameAs\":[\"https:\/\/primemarmoset.com\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Refund and Return Policy | Prime Marmoset","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_GB","og_type":"article","og_title":"Refund and Return Policy","og_description":"Refund and Return Policy Refund and Return Thank you for choosing Prime Marmoset as your trusted source for Marmoset pets. We strive to provide you […]","og_url":"https:\/\/primemarmoset.com\/en_gb\/refund-and-return-policy\/","og_site_name":"Prime Marmoset","article_modified_time":"2025-06-20T22:02:30+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/primemarmoset.com\/refund-and-return-policy\/#article","isPartOf":{"@id":"https:\/\/primemarmoset.com\/refund-and-return-policy\/"},"author":{"name":"Admin","@id":"https:\/\/primemarmoset.com\/#\/schema\/person\/aaa7622e239790bd136ff799bbd03d7c"},"headline":"Refund and Return Policy","datePublished":"2023-09-06T02:24:47+00:00","dateModified":"2025-06-20T22:02:30+00:00","mainEntityOfPage":{"@id":"https:\/\/primemarmoset.com\/refund-and-return-policy\/"},"wordCount":463,"publisher":{"@id":"https:\/\/primemarmoset.com\/#organization"},"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/primemarmoset.com\/refund-and-return-policy\/","url":"https:\/\/primemarmoset.com\/refund-and-return-policy\/","name":"Refund and Return Policy | Prime Marmoset","isPartOf":{"@id":"https:\/\/primemarmoset.com\/#website"},"datePublished":"2023-09-06T02:24:47+00:00","dateModified":"2025-06-20T22:02:30+00:00","breadcrumb":{"@id":"https:\/\/primemarmoset.com\/refund-and-return-policy\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/primemarmoset.com\/refund-and-return-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/primemarmoset.com\/refund-and-return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/primemarmoset.com\/"},{"@type":"ListItem","position":2,"name":"Refund and Return Policy"}]},{"@type":"WebSite","@id":"https:\/\/primemarmoset.com\/#website","url":"https:\/\/primemarmoset.com\/","name":"Prime Marmoset","description":"Pygmy Marmoset Monkey For Sale","publisher":{"@id":"https:\/\/primemarmoset.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/primemarmoset.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/primemarmoset.com\/#organization","name":"Prime Marmoset","url":"https:\/\/primemarmoset.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/primemarmoset.com\/#\/schema\/logo\/image\/","url":"https:\/\/primemarmoset.com\/wp-content\/uploads\/2025\/05\/logo-green.svg","contentUrl":"https:\/\/primemarmoset.com\/wp-content\/uploads\/2025\/05\/logo-green.svg","width":200,"height":67,"caption":"Prime Marmoset"},"image":{"@id":"https:\/\/primemarmoset.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/primemarmoset.com\/#\/schema\/person\/aaa7622e239790bd136ff799bbd03d7c","name":"Admin","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/primemarmoset.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/5f2aa35d6723c7a04107921979ac35885c80f04470acda21c21408df120b0f4e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5f2aa35d6723c7a04107921979ac35885c80f04470acda21c21408df120b0f4e?s=96&d=mm&r=g","caption":"Admin"},"sameAs":["https:\/\/primemarmoset.com"]}]}},"_links":{"self":[{"href":"https:\/\/primemarmoset.com\/en_gb\/wp-json\/wp\/v2\/pages\/5837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primemarmoset.com\/en_gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/primemarmoset.com\/en_gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/primemarmoset.com\/en_gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/primemarmoset.com\/en_gb\/wp-json\/wp\/v2\/comments?post=5837"}],"version-history":[{"count":0,"href":"https:\/\/primemarmoset.com\/en_gb\/wp-json\/wp\/v2\/pages\/5837\/revisions"}],"wp:attachment":[{"href":"https:\/\/primemarmoset.com\/en_gb\/wp-json\/wp\/v2\/media?parent=5837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}